Hazard Analysis and Critical Control Points or HACCP is a systematic preventive approach to food safety from biological, chemical, and physical hazards at every stage of the food processes that can cause the finished product to be unsafe, and designs measurements to reduce these risks to a safe level.
Mystery Shopping/ Mystery Guest
For an organisation, gaining access to the thoughts of customers is vital for product or service development. The best way to gather detailed customer information is by mystery shopping. It is a multi-faceted tool to equip your team with the best decision making information possible.